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In live chat communication, the use of predefined or canned responses can help to speed up the chatting process. However, agents should be careful when […] Read More
It does not require any special skill set to understand that quality customer service plays an important role in your business. Customers play an important […] Read More
The cornerstone of a successful business is the process of attracting, nurturing, and converting leads. Maintaining a steady volume of high quality leads through email, […] Read More