CCIChat Features

Built for productivity

CCIChat delivers efficient communication and visitor tracking.

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Feature List

Supported features in CCIChat.

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Chat Messaging

There is no limit on the amount of visitors or chat interactions are received during a period.

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Chat History

Review all your previous chat conversations. Including in Basic Analytics and Advanced Analytics.

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Audio & Video Calls

Make audio and video calls to your visitor straight from the browser without third party plugins.

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Visitor Geolocation

Track visitor location by using IP Geolocation. Track previous visits and chat count.

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Custom Widget Desgin

Modify CSS parameters for the Chat Widget to match the design of your website.

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Chat Triggers

Activate actions that are triggered to the visitor depending on the logic applied.

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Multiple Websites

You can add the chat widget to any of your websites. Your agents can easily interact with clients from different websites.

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Encrypted Communication

All chat data is stored encryted. TLS 256 bits for client-server and p2p communication.

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Screen Sharing

Use the screensharing from Agent Dashboard to request the visitor to share his screen during a live chat session.

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File Sharing

Agents and Visitors can exchange images, documents and other files using File Sharing feature.

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Chat Transcript

Agents snd Visitors can request the chat transcript to be emailed for future reference.

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Chat Session Rate

Visitors can rate a chat as either Good or Bad at any time during the chat session.

Featured Integrations

Extend CCIChats features by connecting with your favorite software.

wordpress plugin
zapier trigger

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