CCIChat Features

Built for productivity

CCIChat delivers efficient communication and visitor tracking.

live chat screenshot

Feature List

Supported features in CCIChat.


Chat Messaging

There is no limit on the amount of visitors or chat interactions are received during a period.


Chat History

Review all your previous chat conversations. Including in Basic Analytics and Advanced Analytics.


Audio & Video Calls

Make audio and video calls to your visitor straight from the browser without third party plugins.


Visitor Geolocation

Track visitor location by using IP Geolocation. Track previous visits and chat count.


Custom Widget Desgin

Modify CSS parameters for the Chat Widget to match the design of your website.


Chat Triggers

Activate actions that are triggered to the visitor depending on the logic applied.


Multiple Websites

You can add the chat widget to any of your websites. Your agents can easily interact with clients from different websites.


Encrypted Communication

All chat data is stored encryted. TLS 256 bits for client-server and p2p communication.


Screen Sharing

Use the screensharing from Agent Dashboard to request the visitor to share his screen during a live chat session.


File Sharing

Agents and Visitors can exchange images, documents and other files using File Sharing feature.


Chat Transcript

Agents snd Visitors can request the chat transcript to be emailed for future reference.


Chat Session Rate

Visitors can rate a chat as either Good or Bad at any time during the chat session.

Featured Integrations

Extend CCIChats features by connecting with your favorite software.

wordpress plugin
zapier integration

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