Marketing strategies change all the time, regardless of the kind of business one offers the need of an effective marketing campaign can change the face of your business. Lead generation is also an important facet for the materialization of sales but it is a rather controversial category because in order to generate leads through customer service one needs to do that in an elegant way so that the potential customer doesn’t get annoyed. CCIChat helps you generate leads by using customer service as a medium of exchange. The following are some of the ways through which CCIChat can generate leads:
Initial Form Requesting Name and Email
A positive attitude will get your business to the heights you’ve always imagined. CCIChat believes that your website is a bit like a portal where you get a lot of visitors but alas your website alone isn’t enough to capture those sales. CCIChat believes that you should at least get a chance to maybe have a chat with your visitor which actually gives you an optimal chance to convert it into a sale. As soon as a visitor in initiating a chat request on your website a chat box will greet him requesting for his Name, Email, Department they want to reach and an a quick description of chat topic.
Requesting Contact Details During Conversation
While running a conversation an chat agent may request contact details for different proposes like client validation or to send a sales proprosal. CCIChat will let you update the contact details at any time during the chat conversation.
Automatic Export of Leads via Zapier Integration
Zapier will allow us to export contacts generated at CCIChat with more than 1000 Apps which includes Google Contacts, Google Sheets, MailChimp and Slack, among others. This level of integration with external software which could be more appropiate for your specific requirement will provide the freedom you need for further lead management.
Video Calls over Chat
CCIChat doesn’t believe in confinement. We always think that lead generation and sales conversion should be approached through multiple channels. For a visitors’ convenience, multiple channels such as audio & video calls, screensharing and chat messaging are available. A strategy composed of multiple channels might just be the thing your business needs.
Head over to CCIChat to talk to one of our certified customer support executives who can brief you how CCIChat can help your website to establish an online presence.